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Telephone 0845 600 5701 - In an emergency dial 999

How to report a crime

In an emergency dial 999

An emergency is:

  • Where there is danger to life
  • Where there is a risk of serious injury
  • Where a crime is in progress or about to happen
  • Where an offender is still at the scene or has just left.

We aim to arrive at emergencies in urban areas within 10 minutes and within 20 minutes in rural/motorway areas.

If it is not an emergency situation, contact us on our single non-emergency number, which is 0845 600 5701.

The police will normally ask you:

  • your name and address
  • the telephone number you are calling from
  • a main contact number (mobile or home number)
  • the exact location of the incident you are reporting
  • the nature of the incident
  • descriptions of the people involved
  • whether you are a witness to the incident or reporting it on behalf of someone else.

If you are still watching the incident, you may be asked to stay on the line. It's helpful if you can give us as much information as possible.

Crimestoppers

You can report a crime anonymously by calling Crimestoppers on:

0800 555 111

Standard of service leaflet

If you report a crime or incident, you will receive a standard of service leaflet. The leaflet details what we will do and how we will keep you informed.

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